feat: add feedback operations report

apps/taro/src/services/tenantAdmin.ts

@@ -606,6 +606,40 @@ export interface PointsRiskReport {
   dailyTrend?: Array<Record<string, unknown>>;
 }
 
+export interface FeedbackReport {
+  range?: {
+    timeRange?: '7d' | '30d' | '90d';
+    startDate?: string;
+    endDate?: string;
+  };
+  summary?: {
+    total?: number;
+    newInRange?: number;
+    pending?: number;
+    accepted?: number;
+    rejected?: number;
+    resolved?: number;
+    closed?: number;
+    highPriority?: number;
+    pendingBacklog?: number;
+    handledInRange?: number;
+    rewardedReports?: number;
+    rewardPoints?: number;
+    resolutionRate?: number;
+    handledRate?: number;
+    rejectionRate?: number;
+    avgHandleHours?: number;
+  };
+  byStatus?: Array<Record<string, unknown>>;
+  byType?: Array<Record<string, unknown>>;
+  byCategory?: Array<Record<string, unknown>>;
+  byPriority?: Array<Record<string, unknown>>;
+  dailyTrend?: Array<Record<string, unknown>>;
+  topQuestions?: Array<Record<string, unknown>>;
+  topHandlers?: Array<Record<string, unknown>>;
+  recentUnhandled?: Array<Record<string, unknown>>;
+}
+
 export interface CodeBatchItem {
   id: string;
   name?: string | null;
@@ -1282,6 +1316,15 @@ export async function loadPointsRiskReport(query: {
   });
 }
 
+export async function loadFeedbackReport(query: {
+  timeRange?: '7d' | '30d' | '90d';
+  limit?: number;
+} = {}) {
+  return apiRequest<{ item?: FeedbackReport }>('/api/tenant-admin/feedbacks/report', {
+    query: { ...query, limit: query.limit || 20 },
+  });
+}
+
 export async function loadCodeBatches() {
   return apiRequest<{ items?: CodeBatchItem[] }>('/api/tenant-admin/code-batches');
 }